FAQ

We're sorry you didn't love your Beauty Tech products. Purchases made on our website may be returned up to 14 days after confirmed delivery if damaged or defected. They must be in original condition and packaging, for a refund in the original form of payment. Shipping fees are nonrefundable. Please contact info@beautytechcosmetics.com for more details or fill-out the Contact Usf(javascript:void(0))orm and we'd be happy to help you out!

We’re sorry, but shipping fees are non-refundable. You will be responsible for paying for your own shipping costs when returning your items. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance. If a return item is lost in the shipment back, we cannot issue a refund.

We are sorry you didn’t absolutely love your Beauty Tech Cosmetics purchase. Please contact our customer service team at info@beautytechcosmetics.com in order to start the return process or fill-out the Contact Usf(javascript:void(0))orm and we'd be happy to help you out!

We are sorry that we cannot provide exchanges of products. If you are not pleased with your purchase, we welcome you to contact our customer service team at info@beautytechcosmetics.com to find a product that you will love or fill-out the Contact Usf(javascript:void(0))orm and we'd be happy to help you out!

You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order ships. If you still have questions about your order, please send an email to info@beautytechcosmetics.com with your order number and preferably the order confirmation email and we will get back to you ASAP.

If you need to make a change or cancel an existing order, please contact info@beauytechcosmetics.com for assistance and we'll take it from there!

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